Quality standard

What is ISO 9000


Steps involved in implementing QMS and certification process

Process Concept

Frequently asked questions (FAQ)

Eight Principles of Quality Management

The eight quality management principles are fundamental principles and they must be used when developing a QMS to meet the requirements of ISO9001: 2000 standard. By applying these principles the organization will produce benefits for customers, owners, people, suppliers, local communities and the society at large. Each of the major clauses of ISO 9001: 2000 is based on these eight management principles.

A quality management principle is a comprehensive and fundamental rule or belief, for leading and operating an organization, aimed at continually improving performance over the long term by focusing on customers while addressing the need of other stake holders. They are:

Certification Process